Privacy Policy

1.Overview

This Privacy Policy explains how TGTools (“TGTools”, “we”, “us”) collects, uses, and safeguards your information when you use our website, dashboard, wallet, and API (collectively, the “Service”).

We aim to collect as little personal data as possible. We do not require identity verification (no KYC) to use the core Service. By using TGTools, you agree to the practices described here.

2.Information We Collect

Information you provide

• Account details — such as your email address, chosen username, or the Google/Telegram identity you use to sign in.
• Order details — the recipient Telegram username and the product you purchase.
• Support messages — the content of any messages you send us.

Information collected automatically

• Wallet & transaction data — TON deposit addresses, on-chain transaction hashes, balances, and order history.
• Technical data — IP address, browser type, device information, and language preference.
• Usage data — pages visited and actions taken, used to operate and improve the Service.

3.How We Use Your Information

We use the information we collect to:

• Create and manage your account and wallet balance.
• Process deposits, fulfill orders, and deliver purchased products.
• Operate the referral program and calculate rewards.
• Provide customer support and respond to your requests.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Service.

4.Blockchain Data

5.Cookies & Local Storage

We use cookies and browser local storage to keep you signed in, remember your language and preferences, and maintain session security. Essential storage (such as your authentication token) is required for the Service to function. You can clear this data in your browser at any time, but doing so will sign you out.

6.How We Share Information

We do not sell your personal data. We share information only as needed to:

• Fulfill orders — recipient details are transmitted to the Telegram/Fragment ecosystem to deliver Stars or Premium.
• Operate the Service — with trusted providers for hosting, analytics, and authentication (e.g. Google and Telegram sign-in), bound by confidentiality obligations.
• Comply with law — where required by valid legal process or to protect our rights, users, and the public.

7.Data Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit, hashed credentials, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your password and API keys confidential.

8.Data Retention

We retain your information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained longer where required by law. You may request deletion of your account as described below.

9.Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Note that some data (such as public blockchain transactions) cannot be altered or deleted, and we may need to retain certain records to comply with legal obligations.

10.Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

11.Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

12.Contact

For privacy questions or requests, contact us on Telegram at @yasharnami or by email at support@tg-tools.shop.